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» Lowering the Civility Bar — Serena, Joe Wilson, and Damage Control 101

Home » Crisis Communications, damage control » Lowering the Civility Bar — Serena, Joe Wilson, and Damage Control 101

Lowering the Civility Bar — Serena, Joe Wilson, and

By Don Goldberg | No Comments

Last updated: Wednesday, September 16, 2009

Spent yesterday with Mark Ragan, a social media guru, who advised using video on Damage Control 101. So, equipped with my $179 high definition Flipcam, here are my thoughts on the Serena Williams outburst at the U.S. Open last weekend, tying it into Congressman’s Joe Wilson’s outburst last week at President Obama’s address to Congress.

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